Privacy Policy

Privacy Policy for https://el-mirage.pobb.net

Introduction

Welcome to El Mirage! We are committed to maintaining a transparent and secure online environment for our users. This Privacy Policy explains how we handle personal information when you interact with our website, applications, services, or products at https://el-mirage.pobb.net (referred to as “our platform”). Understanding your privacy is crucial to us, and this policy outlines our practices in compliance with various international data protection laws, including PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This privacy policy covers all aspects of your interaction with our platform, including:

  • Visiting our websites associated with this Privacy Statement.
  • Utilizing our applications and services as an authorized user.
  • Receiving communications from us, such as newsletters, emails, calls, or texts/SMS messages.

Please note that this policy does not extend to third-party platforms, applications, products, or services accessible through links on our site. These entities have their own privacy policies governing your data, and we encourage you to review them before using external services.

Processing Activities

Our Privacy Policy governs various activities involving your personal information:

  1. Account Creation: When you sign up for an account with us, we collect account details such as your name, email address, and password.
  2. Payment Information: We securely process payment data if you make purchases on our platform using credit cards or other payment methods.
  3. Financial Records: For financial transactions, we may store and manage related financial information in compliance with relevant regulations.
  4. Purchase History: We keep records of your purchasing activities to improve our services and personalize recommendations.
  5. Mobile Device Identifiers: Some devices provide unique identifiers that we may collect for analytics and user experience enhancement.
  6. Location Data: With your consent, we can access location information to tailor local content and services.
  7. Feedback and Reviews: We encourage user feedback and may collect this information to improve our products and services.
  8. Social Media Integration: If you choose to connect your social media accounts, we’ll access and store relevant data from these platforms (subject to their privacy policies).
  9. Product Interactions: Details about the products you view, search for, or interact with on our platform are also collected for analytics and personalization.

Personal Data Collection

The personal data we collect includes:

  • Identifying Information: Name, email address, phone number, and physical mailing addresses.
  • Payment Details: Credit card numbers, expiration dates, and CVV codes (for secure transactions).
  • Financial Records: Bank account information, transaction history, and financial transaction details.
  • Purchase Data: Product purchase history, quantities, prices, and order fulfillment details.
  • Mobile ID & Location: Unique device identifiers, IP addresses, and GPS coordinates when you opt-in for location services.
  • Feedback & Reviews: Comments, ratings, and suggestions provided by users.
  • Social Media Profile Data: Names, profile pictures, and public posts from social media accounts connected to our platform (with user consent).
  • Product Interactions: Product views, searches, clicks, and purchases made on our site.

Cookies

We use cookies, a common web technology, for several purposes:

  • Strictly Necessary: These cookies enable core functionality like login sessions and language preferences.
  • Preference Cookies: They remember your settings and customize your experience.
  • Analytics Cookies: Used to gather insights about our users’ behavior on our platform for performance improvements.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purposes described in this policy or as required by law. Once the retention period expires or when data is no longer needed, we securely delete or anonymize the information.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access and Rectification: The right to request access to your personal data and make corrections if it’s inaccurate.
  • Erasure (Right to be Forgotten): In certain circumstances, you can request the deletion of your data.
  • Restriction: Limiting the use or disclosure of your personal information under specific conditions.
  • Data Portability: Receiving a copy of your data in a structured format for transfer to another service provider.
  • Objection: Objecting to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: You have the right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights, please contact our privacy team at your earliest convenience.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page, and we encourage users to review it periodically for changes.

Contact Information

For any questions regarding this policy, data-related inquiries, unsubscribe requests, or feedback, please reach out to our privacy team via email at [email protected] or by mail at the address provided on our website.